Shipping policy
Shipping Policy
Order Processing Time
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Processing Window: All orders are processed within 1–3 business days.
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Confirmation: Once your order is processed and dispatched, you will receive a confirmation email with tracking information.
Estimated Shipping Time
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Standard Delivery: Our standard shipping times range between 10–15 business days.
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Potential Delays: Due to factors beyond our control—such as customs delays, weather conditions, or high shipping volumes—delivery may occasionally take up to 30 days.
Shipping Carrier & Tracking
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Trackable Service: All orders are shipped with a trackable service.
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Tracking Updates: Tracking information will be provided once the order has shipped. Please allow 2–5 business days for tracking updates to appear.
Delays
While we strive to deliver all orders within the estimated timeframe, please be aware that unexpected delays can occur, especially during holidays or due to logistical disruptions.
Shipping Regions
We currently ship to most countries worldwide. If you're unsure whether we deliver to your location, please contact us at info@kidnode.com before placing an order.
Lost or Delayed Packages
If your package hasn’t arrived within 30 days of shipment, please contact our support team at info@kidnode.com. We will work with the shipping carrier to resolve the issue as quickly as possible.